Write to us
Tell us briefly what it is about and which iPhone and iOS version you use. We answer as fast as we can, in English or German. Requests about your data are answered within one month at the latest.
Common questions
The FAQ (in German) covers prices, Pro, friends, challenges and what happens to your data. Where the nutrition values come from is explained under Methodik (in German).
Delete your account and data
You delete your account yourself in the app: Settings → Account and data → "Delete account". Every way to do it and what gets deleted is listed under Delete account and data. If you can no longer get into the app, write to us.
Report content or people
In the app you report people, challenges and photos through "Report" in the menu; the report goes straight to us. You can also write directly to support@toerdle.app. What we do then is described in the Terms of Use (section 8).
You need help we cannot give
If food or your body is weighing on you, you can find places to turn to under Krisenhilfe (crisis help in Germany, Austria and Switzerland). In an emergency, call your local emergency number.